Phone Receptionist

Live Call Answering

FAQ Handling

Appointment Booking

Lead Capture & Follow-Up

Hot Lead Transfers

Why It Matters

10x

More likely to convert by responding within 5 minutes

85%

Leads that hang up if not answered live

60%-80%

Reduced missed leads with AI receptionist

Feature Details

  • Live Call Answering
    Ensures every call is picked up, day or night, no matter how busy you are.
    (Plans: Starter, Plus, Pro)

  • FAQ Handling

    Delivers accurate answers about your fundraiser, pricing, process, and more.
    (Plans: Starter, Plus, Pro)

  • Appointment Booking
    Schedules meetings or consultations directly into your calendar.
    (Plans: Starter, Plus, Pro)

  • Lead Capture & Follow-Up
    Collects caller info and sends automated texts or emails to confirm details.
    (Plans: Starter, Plus, Pro)

  • Hot Lead Transfers
    Instantly connects interested prospects with your or your team in real time.
    (Plans: Starter, Plus, Pro)

Frequently Asked Questions

What does the AI Phone Receptionist do?

It answers your business calls 24/7, handles questions, takes messages, schedules appointments, and sends follow-up texts — depending on your plan.

Is this included in all plans?

No. It’s available in:

  • Starter – Not included

  • Plus – Handles FAQs only

  • Pro – Handles FAQs + SMS follow-ups + Appointment scheduling + Live transfers

What if someone asks a question the AI doesn’t know?

The AI will take a message and notify you. On Pro, it can also send a follow-up text or email.

Will I miss any calls?

Not with the Plus or Pro Plan — all inbound calls are answered and logged.

Can I update the AI Phone Receptionist's responses over time?

Yes — absolutely! Your AI Phone Receptionist is built on a flexible knowledgebase that we can update anytime your business changes. For example, you can:

  • Add new or seasonal fundraiser dates

  • Update your pricing, delivery areas, or product options

  • Introduce new fundraising programs or offers

  • Change how certain questions are answered

    Just let us know what needs to be updated, and we’ll adjust the AI’s responses to match your latest messaging, policies, or promotions.

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