Chat Agent

Website Chat

Social DMs Integration

Text/SMS Messaging

FAQ Responses

Appointment Booking

Why It Matters

24/7

Availability for every leac

10x

Faster response than manual follow up

75%

Consumer prefer live chat for quick help

Feature Details

  • Website Chat
    The Chat Agent handles conversations with website visitors in real time, answering questions and guiding prospects throughout their journey.

  • Social DMs Integration

    The Chat Agent manages direct messages from platforms like Facebook and Instagram, consolidating communications to ensure no lead slips through the cracks.

  • Text/SMS Messaging
    Connect with visitors via text and SMS, enabling quick, personalized interactions that can continue off-site for higher engagement.

  • FAQ Responses
    The Chat Agent instantly answers frequently asked questions—delivering accurate information without human delay.

  • Appointment Booking
    Whether by chat, DM, or SMS, the Chat Agent books meetings, demos, or calls directly—auto-syncing with your calendar to eliminate scheduling back-and-forth.

Frequently Asked Questions

What does the Chat Agent do?

The Chat Agent handles website chats, social DMs, and text messages—answering FAQs, gathering information, and scheduling appointments so your team never misses an opportunity.

Is the Chat Agent available all the time?

Yes—the Chat Agent is ready to engage leads and answer questions 24/7, ensuring your business is always reachable.

Can the Chat Agent book appointments automatically?

Absolutely. The Chat Agent offers booking links during live conversations and confirms appointments using your linked calendar.

How are FAQs managed or updated?

FAQs are fully customizable. Just send updated questions or answers, and they’ll be instantly available for the Chat Agent to use.

Does the Chat Agent work with my existing messaging platforms?

Yes—the Chat Agent integrates with website chat, Facebook/Instagram DMs, and SMS to centralize inbound communications.

What happens if a customer needs something the Chat Agent can't handle?

The Chat Agent collects details and seamlessly alerts your team, so you can follow up directly when necessary.

Do I need to monitor the Chat Agent?

No—the Chat Agent operates hands-free but gives you complete visibility and control, sending alerts for important or urgent cases.

How fast does the Chat Agent respond?

Responses are instant, giving prospects the immediate attention they expect and prefer.

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